I ordered a product since the 11/8/2024 from chris. I have not received the product. No tracking or updates exist. Two fake tracking numbers given to me by Chris. I have been asking for my money back and Chris is ignoring me. Fake company advertising products and stealing peoples money and not shipping out to customers. This company is with-holding both product and my money. Almost 70 days now and no product or refund. Terrible service!!!. Do not buy anything from them. They have refused to give me back my money. This is pure fraud and fraudulent activities going on in this company!!!!! They do not even deserve rating 1 but rating -0. Give me my money back now.

תשובת הספק:
Hello, dear, the logistics you chose at that time was Haipai, and I have contacted Alibaba customers 7-8 times for your feedback, but they replied to me that it would take more than 10 working days for customs clearance and delivery. I asked them to urge them. I have been following up on this situation, and I understand your feelings. So far, I have also sent you the reply given to me by the customer service. I will continue to urge them.
14 Jan 2025